Location: Pune
Notice Period: Immediate to 40 Days
Job Description:
- Implement standardized processes and innovative service delivery mechanisms to enable continuous service improvements
- Closely work with businesses, internal IT team for faster delivery
- Develop effective Service delivery framework
- Monthly Reporting & Reviews with Service Provider
- Strictly follow BFL defined policy and framework.
- Work closely with other IT managers to address ongoing operational needs
- Manage key vendors and team relationships to ensure consistent performance against established service level agreements.
- Work with outsourced service delivery partner to ensure strict Project timelines.
- Excellent Communication and Leadership Skills
- Flexible to handle multiple tasks / projects at same time.
Responsibilities:
- Daily monitoring of ID Creation / Deactivation activities.
- Managing SLA for ID Creation / Deactivation activities.
- Create compliance framework for ID reconciliation.
- Conducting Periodic ID Recon / Re-certification activities, Review & Reporting of AD IDs, AD Group, Email IDs, Email Groups etc.
- Manage IT Audit & Compliance requirements.
- Monitoring license allocation, utilization & Compliance management
- Publishing Daily / Weekly / Monthly Access Management related reports.
- SharePoint site management & resolving issues.
- Resolving end user issues related to O365 services / AD accounts.
- Front ending with Microsoft for any technical support required for O365, SharePoint, Teams etc.
- Automate the existing process by adoption of new technologies.
- SSL certificate management / automation.
Required Qualifications and Experience:
- Minimum qualification required is Graduate with an experience of more than 3 years in Identity & Access management
- Good project management skill
- Sound knowledge of Active Directory User Management, User Provisioning & deprovisioning, Office 365 user management, Azure AD, Password Management.
- Excellent Communication and Leadership Skill.
- Knowledge of Office 365 & Active Directory
- Knowledge of IT Audit & Compliance will be an added advantage.